TrustRadius Insights
Clear and Easy-to-Navigate Interface: The product's clear and easy-to-navigate interface has received praise from many users. They have …
Overview
What is Sophos Email?
Sophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.
Recent Reviews
Popular Features
- Anti-malware (19)3.737%
- Threat Detection (18)3.636%
- Customizability (19)3.535%
- Management Tools (19)3.434%
Reviewer Pros & Cons
Director of Information Technology
Plaza Hotel and Casino (Hospitality, 501-1000 employees)
Pricing
N/A
Unavailable
What is Sophos Email?
Sophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
- About
- Tech Details
- FAQs
What is Sophos Email?
Sophos Email Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Sophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.
Reviewers rate End-to-End Encryption highest, with a score of 7.8.
The most common users of Sophos Email are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(47)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Clear and Easy-to-Navigate Interface: The product's clear and easy-to-navigate interface has received praise from many users. They have found it simple to understand and use, allowing them to quickly access the features they need.
Effective Email Scanning and Filtering Capabilities: Reviewers have mentioned that the product's inbound and outbound email scanning and filtering capabilities are highly effective. They appreciate how it stops emails of dubious origin and provides alerts on held emails, minimizing spam emails and protecting against phishing attacks.
Reliable Protection with Customization Options: Users have stated that the product provides reliable protection against various threats. They appreciate how end users can easily understand warnings and manage quarantined items. The ability to customize workflows, such as manually approving certain emails before release or automatically applying encryption for external messages, has been well-received.
Limited administration settings: Some users have mentioned that the administration of the product has fewer settings compared to other vendors, which may limit their ability to customize and fine-tune the product according to their specific needs.
Integration limitations: Several users have expressed concerns about the integration capabilities of the product. They feel that certain features such as AD Sync Integration and Synchronized Security Reporting could be improved to provide more flexibility and granularity. For example, they suggest allowing the selection of multiple OUs in AD Sync Integration and enabling reverse AD sync to remove users from Sophos when they are removed from Active Directory.
Lack of advanced features visibility: A number of reviewers have found it a bit challenging to locate advanced features within the product's interface. While they appreciate its smooth graphic interface, some users feel that more guidance or tips integrated into the user interface would be helpful in discovering and utilizing these advanced functionalities effectively.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
We have roughly 25 email domains across the company and we have them all routed through Sophos Email Gateway.
- Monitors and protects inbound/outbound emails very well.
- Policies are flexible and easy to manage.
- Works well with Office 365.
- Dashboard layout is nice and informative.
- Reporting could be more granular, it's the most glaring weakness of the product.
- The ability to drill down into data from the dashboard would be very helpful for reporting as well.
- Reverse AD sync so when active directory users are removed, they are removed from Sophos as well would be helpful.
75.71428571428571%
7.6
- It has caught a ton of malicious emails since implementation, it's scary to think how many were getting through before we started using it.
- It's reduced the clutter of users' mailboxes, reducing the amount of spam and junk that was making it through.
- We have more peace of mind that we're protecting ourselves much better than we were before.
January 01, 2021
One console to manage all
Sophos Secure Email Gateways, helped us to address encryption issues as well preventing phishing, scams, and malware. Adoption, setup, and use are very intuitive. The dashboard is easy to navigate. Also it helped the IT department to consolidate all the email policies in one console--we have better visibility of what is going on and the areas that we need to focus on. One of the features that we liked was VIP users, which helps to protect those important mailboxes from spoofing.
- Encryption
- User management
- Easy-to-use console
- They way they manage the licenses
- AD Sync Integration doesn't allow us to select multiple OUs
87.14285714285714%
8.7
- It has minimized the risk posed by CryptoLocker
- Fewer tickets on spam-related issues
We had tried Broadcom (formerly Message Labs). It lacks encryption, and the customer service and invoices were terrible. The console was outdated and not easy to navigate. We were limited to a few options and very basic options when it came to troubleshooting or managing users. For us it wasn't cost effective to keep this product, so we decided to switch.
3
They are IT support and management.
3
The people are from helpdesk and network infrastructure.
- Encryption
- Spam
- Malware
- More self-management from the end user, fewer tickets on spam-related issues
- Encrypting sensitive emails
Yes
Sophos UTM, Broadcom Message Labs
- Product Features
- Product Usability
- Prior Experience with the Product
We had successes implementing others Sophos products, such as Antivirus, encryption, and UTM, so it was natural to consolidate those products on one console.
Implementing this sooner, so we could see the benefit early on. It would also allow us to minimize ticket during this COVID pandemic since we have to support remote clients a lot.